Advanced Negotiation & Dispute Resolution A.P. Møller Maersk Terminals (APMT), Oman​​​​​​​​​​​​​​​​​​​​​

statements from participants:

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- I am still thinking about ethics (Sr. Manager)
- Thank you for the Mini Manual and the wonderful course in Muscat. Hope to see you again in a few months.(Manager)
- Thanks a lot for sending the Mini-Manual. I am sure I share the same feelings of all the participants to your class by saying that your class was very interesting and enlightening. Thanks a lot for your effort in your teaching. (Manager, Aqaba)
- Thank you very much for the manual and thank you once again for the excellent course in Muscat, (Harbor Master)
- Thank you for sending your presentations, which I shall use and credit you with. It was marvellous meeting you and enjoying your presentations. (Sr. Manager)
- Many thanks and hope you had a good trip back. I really enjoyed the course.
What did you especially like on this course?
- role plays - body language - exercises - additional knowledge that can help in improving my understanding to handle negotiations and conflicts differently - ease of communication - the practices - active participation & exercises - the cases.